FAQs
Q
Who are we?
Blissful Travel is an Accredited Member of InteleTravel, ATOL 12022
Some of the flights and flight-inclusive holidays on the website are financially protected by the ATOL scheme. But ATOL does not apply to all holiday and travel services listed on this website.
This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking.
If you do not receive an ATOL Certificate, then the booking will not be ATOL protected.
If you do receive an ATOL Certificate but all parts of your trip are not listed on it, those parts will not be ATOL protected.
Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk
Blissful Travel sells travel services on behalf of InteleTravel and is protected by membership of ABTA P7384
ABTA and ATOL Members help holidaymakers to get the most from their travel and provide assistance when things sometimes don’t go according to plan.
We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.
For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London, SE1 9EQ. Tel: 020 3117 0599 or www.abta.com.
Q
How can I become a Travel Agent?
Are you passionate about travel? Do you want to save money on your own travel? Do you want to earn money on the travel that you book? Do you have limited time due to family commitments which is stopping you earning or reaching your full potential? Why not become an independent travel agent with us
We offer support and guidance in becoming and independent travel agent. You will receive full training, online support and advice. We can help you develop your social media skills to develop your network. There’re are no targets, and you decide how much time you want to commit to. Get in touch to find out more
Memberships and Advice
ABTA Membership
Find out more HERE http://abta.com/find-a-member
InteleTravel.uk is a Member of ABTA. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0500 or www.abta.com
Complaint Dispute Resolution
Because the contract(s) for your travel arrangements is between you and the principal(s) or supplier(s), any queries or concerns relating to the travel arrangements should be addressed to them. If you have a problem whilst on holiday, this must be reported to the principal/supplier or their local supplier or agent immediately. If you fail to follow this procedure there will be less opportunity to investigate and rectify your complaint. The amount of compensation you may be entitled to may be reduced or you may not receive any at all depending upon the circumstances. If you wish to complain when you return home, write to the principal/supplier. You will see the name and address plus contact details in any confirmation documents we send you. We will of course assist you with this if you wish – please contact your InteleTravel agent and copy Customer Services at CustomerServiceUK@InteleTravel.com. If the matter cannot be resolved and it involves us or another ABTA Member then you have the option to use ABTA’s ADR scheme, approved by the Chartered Trading Standards Institute, see abta.com. You can also access the European Commission Online Dispute (ODR) Resolution platform at http://ec.europa.eu/consumers/odr/. This ODR platform is a means of notifying us of your complaint; it will not determine how your complaint should be resolved.
Travel and Destination Advice
For the latest travel advice from the Foreign, Commonwealth and Development Office including security and local laws, plus passport and visa information, click here https://www.gov.uk/foreign-travel-advice
ABTA - The Travel Association
Book with Confidence. We are a member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. All the package holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available. Find out more at http://abta.com/go-travel/before-you-travel/travel-tips/financial-protection-3
ATOL - Air Travel Organisers Licence
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL financial protection scheme through our supplier partners (travel brands). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask your agent to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate, then the booking will not be ATOL protected. Please see our booking condition information or for more about financial protection and the ATOL certificate go to www.atol.org.uk/ATOLCertificate
